Questions people ask

Anyone who wants to make things by hand. Most classes welcome advanced beginners and up, and each class page lists its skill level and what you should already be comfortable with.

You build your own schedule. Choose one class or fill every day. Each class is a separate seat with its own fee, and you can add several to one order.

Each event has its own dates. Returning students get an early window before general registration opens. The event page shows the dates in the event's local time.

Sign in with the email you used for a past retreat. If you are on the returning-student list for an event, the class pages will show your early registration date.

Some instructors supply materials and tools for the class. That kit fee is listed separately from the class fee, and the class page says how and when to pay it. Kit fees can change if metal prices change.

Every class page has a supply list, an optional list, and a note on what the instructor provides. Bring safety glasses and closed-toe shoes to any class that uses a torch or saw. Most students are also glad they packed:

• A rechargeable or battery-operated work light
• Particulate dust masks
• Noise protection, such as earplugs or earmuffs
• Magnification, such as an Optivisor or reading glasses

Join the waitlist from the class page. Sign in or create a free account first so we know where to reach you. Seats are offered in the order people joined. When a seat is offered to you, we email you, and you have a set time to claim it before it moves to the next person. You can see your waitlists under My account.

Yes, within the event's deadlines. You can switch into another class before the class change deadline, or cancel for credit or a refund before the cancellation deadline, depending on the policy for that event. The event's FAQ and policies page has the dates.

No. Lodging is booked separately with the venue. The hotel and travel page for each event lists the room block and how to book.

You can only be in one studio at a time. If a class overlaps one already in your schedule or one you are enrolled in, we tell you right away, and checkout waits until you remove one. Back-to-back classes are fine.

We email an order confirmation as soon as payment is complete, whether or not you subscribe to our newsletter. Your classes also appear under My account. If the email does not arrive, check your spam folder, then write to Erin.